To give you the best service, we need to collect and process some information about you.

We value your privacy and are committed to protecting it by this Privacy Policy, applicable law, and general good business practice.

Following the requirements of the EU Data Protection Regulation, this Privacy Statement contains information about what personal data we collect, what principles we treat it, and what rights and opportunities you have for your information.

1. Common information

Miiko Design Oy (business ID 2618331-9) handles personal information about you by this Privacy Policy and applicable law, so we ask that you read this privacy policy carefully.

By using our services or websites, or by contacting us, you agree that we will process personal information about you following this Privacy Statement. If you do not agree to these terms, we are unlikely to be able to serve you in the best possible way.

2.For what purpose is my personal data collected and processed?

We collect, store, and process personal information about you solely for pre-defined purposes:

customer relationship management and customer communication

customer service and answering contact requests

implementing and developing our services

monitoring and analyzing the use of our services and products

segmenting customers to deliver personalized content on products and services

Ensuring the safety of our services and products and investigating abuses

customer, opinion and market research

development of our business

marketing and advertising targeting

direct marketing

We do not perform proprietary profiling based on personal characteristics or related processing of data leading to automatic decision making.

3. What personal data is collected and from which sources?

We collect personal information about you primarily from you when you contact us and use our websites and services. We also collect data manually, for example, by telephone, in connection with customer service or sales.

In addition to the information you provide, we also collect information on our web sites and services to analyze and develop the use of our sites and services, as well as to target marketing and advertising.

In addition, we collect information from public sources, such as the Trade Register and the Business Register, as well as other entities that provide business decision-maker information. The information we collect from these sources includes business information and contact information for business decision makers, such as name, email address, and phone number.

4. What are the grounds for processing personal data?

We process personal information on several statutory grounds. The legal basis for processing depends on our relationship with you. The table below shows the legal bases for processing our personal data and examples of processing operations.

5. Who handles my personal data and passes it on to third parties?

Your information will be handled by the personnel of our company in the performance of their duties. However, in our operations, we use third-party information systems to store and process data. In this case, we take care of, among other things, agreements that your information is handled confidentially and lawfully.

We provide information to enable our partners in the IT, payment, transportation, and accounting sectors to provide the service. Such situations include, for example, ordering online payment or logistics services or other third-party services that are requested through our website or service. All such transmission of information relating to the provision of the service to third parties is specifically mentioned in connection with the ordering of the service.

We may also disclose the information otherwise to fulfill your contractual obligations or when required by law or by a competent authority. We may also disclose your information if we were involved in a business or business transaction.

6. Is my information released outside the EU?

We prefer service providers whose servers are located in the EU. However, in our operations, we also use reputable and reliable external service providers whose servers are located outside the EU, so that data is also limited to the EU / EEA.

For transfers outside the EU / EEA, the transfer takes place in EU-U.S. Privacy Shield, using the EU Commission model contract clauses or another statutory transfer mechanism. In this case, we take care of, among other things, agreements that the confidentiality of your information is preserved and that the data is also processed otherwise legally.

7. How long will my personal data be stored?

We will only keep your personal information as long as there is a need for threads.